Customizing Your Cartagena Experience
Cartagena Services is dedicated to creating an unforgettable journey tailored just for you. Our boutique concierge firm is dedicated to creating a getaway that is exclusively made to satisfy and surpass your expectations. With one of the world's most beautiful cities as a backdrop, indulge your cravings for culinary adventures, retreats that regenerate, historic walks along ancient walls and nightlife that ends when the sun comes up. From stays in 400-year old villas where the rooftop vistas compete with gorgeous interior patios for your attention, to escapes aboard a yacht to the crystal waters of Islas del Rosario, let us plan days and nights filled with experiences you will not soon forget.
How it works
Tell us about your trip
Your dates, your group and the trip you have in mind — or simply ask what we recommend.
We plan and budget your trip
We check availability with every villa, boat and venue, and send you a tailored plan with clear prices.
We book and organize
Once you approve the plan, we book everything and line up every transfer, table and reservation.
We manage and facilitate the perfect trip
From arrival to departure, our team in Cartagena takes care of every detail, so your group simply enjoys it.
One team for your whole trip
We are locals who know where to be, when to go and how to make it happen. We coordinate everything your group needs, with one contact from arrival to departure.
- Villas & apartments
- Yacht & island days
- Airport & city transfers
- Private security
- Tours & experiences
- Restaurant & nightlife reservations
- Private chefs & groceries
- Massages & wellness at your villa
- Celebrations & events
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5.0★★★★★96 Google reviews
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Testimonials
Nicky, her team from CS, and her local relationships was undoubtedly the best organization I / we have used....by a long shot! Her attention to detail, ease of doing business, local knowledge and customer service is second to none. She speaks perfect English which is a major bonus and ensures no "loss in translation." Nicky and her team surpassed all expectations at every juncture and as a group we were certainly tough to please.
Nicky was professionalism personified, but with the friendliest of faces! Her previous work with UHNWIs was evident in her discretion, attention to detail, and calmness under pressure. Cartagena is a magnificent place, but is ten times more enjoyable if CS helps navigate for you! I hope CS branch out around South America and will certainly use their services again. Thanks Nicky!!
Nicky Schmidt is the ultimate guide to Cartagena! Pleasant and charming Nicky knows everything and everyone in the city and can make your trip a truly memorable experience. From villa and yacht rentals to party organizing Nicky is an unbelievable host. All of her recommendation where spot on and she can cater to any of your needs. Nicky also secured invites for us to the hottest new years eve party plus got us the best table. Trust me your trip won’t be the same without Nicky
Meet the team
Nicky Schmidt
Founder & Travel Experience Curator
Nicky has lived in more than seven countries, embracing new cultures and connecting with extraordinary people along the way. A natural host and a free spirit, she turned her passion for travel, hospitality and celebration into Cartagena Services.
For Nicky, luxury isn't only about beautiful places or exclusive experiences — it's about how those moments make you feel. From a relaxed family escape to a once-in-a-lifetime celebration, she and her team look after every detail so your group can simply enjoy it.
"I collect people, places and unforgettable moments. Creating happiness isn't just my business — it's my calling."
Jeanne Azoulay
Account Manager
French by birth, Parisian at heart, Colombian by choice.
Born and raised in Paris, Jeanne began her career in fashion as a stylist, including work with Vogue Paris. A passionate traveller who speaks three languages and a wellness, fashion and travel influencer, she has always had an eye for beautiful places, extraordinary experiences and meaningful connections.
Five years ago she fell in love with Cartagena and made it her home. Since then she has built a remarkable network, discovered the city's hidden gems and helped develop some of its most exciting restaurants, nightlife venues and beach clubs.
Her gift is finding the extraordinary and bringing people together. For Jeanne, true luxury is how an experience makes you feel, the people you meet and the memories you take home — good taste, beautiful connections, wellness, a little partying and, above all, the art of enjoying life.
Lexi Manjarres
Account Manager
Travel, photography and the beauty of life.
Mexican-Colombian, Lexi brings more than ten years of experience in hospitality and tourism across the Riviera Maya and Colombia. With a degree in Audiovisual Studies and a background as a travel consultant and bilingual tour guide, she combines creativity, cultural knowledge and warm hospitality in every trip she plans.
A talented photographer, Lexi also leads Cartagena Services' exclusive Personal Paparazzi experience, capturing your best moments so you can take them home.
An animal lover and an adventurer at heart, she believes the magic of travel lies in meaningful connections, extraordinary experiences and turning vacation dreams into memories that last.
Let us plan an unforgettable trip
Sending a request does not book anything. We reply to new enquiries within a few hours, and always within 24 hours. Guests already with us can reach us at any time.